Privacy Policy

Created On: 03 Oct 2025
Updated On: August 5, 2026

TECHSACARE PTE LTD. (“TechsaCare,” “we,” “our,” or “us”) develops and operates the Footstep Champ mobile application (“Footstep Champ” or the “App”). This Privacy Policy explains what information the App accesses or collects, why it is used, how it may be shared, how long it is retained, and the choices available to you.

Scope

This Policy applies to your use of Footstep Champ, including its account, activity-tracking, cloud synchronization, friends, and leaderboard features. By using the App, you acknowledge the practices described in this Policy. Where consent is required by applicable law, we request it separately before the relevant processing occurs.

Information We Access or Collect

• Account and profile information. When you create an account, we may collect your name, email address, profile picture, username, Firebase user identifier, authentication information, and account preferences.
• Activity and fitness information. We process step counts, walking or running activity, daily activity totals, goals, progress, and activity insights needed to provide the App’s fitness-tracking features.
• Health Connect information. With your permission, the App reads step-count records (StepsRecord) from Android Health Connect so that steps recorded by supported apps or devices can be displayed and synchronized in Footstep Champ. We request only the health permission needed for this feature.
• Friends and leaderboard information. If you use social features, we process usernames, friend connections, invitations, leaderboard participation, rankings, and activity totals that you choose to make visible through those features.
• Cloud-synchronized information. If cloud synchronization or backup is enabled, selected account, activity, goal, social, and leaderboard information is transmitted to and stored in our Firebase-backed systems so that it can be restored or used across supported features.
• Device, analytics, and diagnostic information. Firebase Analytics and Firebase Crashlytics may collect app interactions, app version, device model, operating-system information, identifiers, crash logs, performance data, and diagnostic information. We use this information to understand feature use, maintain security, identify errors, and improve reliability.
• Advertising information. Google AdMob may automatically collect or receive IP address, app interactions such as launches, taps or ad views, diagnostic information, Android advertising ID, App Set ID, and other device or account identifiers. An IP address may be used to estimate a device’s general location. Advertising data is handled according to applicable consent choices and Google’s policies.
• Communications. If you contact us, we receive the information included in your message, such as your email address, support request, and any attachments you voluntarily provide.

How We Use Information

• Provide the service. Create and manage accounts; track and display steps; synchronize activity; restore backups; maintain friend connections; and operate leaderboards.
• Personalize fitness features. Calculate goals, progress, and activity insights using programmed application and backend logic. Footstep Champ does not send user information to an external artificial-intelligence service for these calculations.
• Maintain and improve the App. Analyze performance, troubleshoot crashes, prevent abuse, secure accounts, measure feature use, and develop improvements.
• Provide advertising. Display, measure, and protect advertisements through Google AdMob. Health Connect information is not used for advertising, ad personalization, or marketing.
• Communicate and comply. Respond to support requests, provide important service or policy notices, enforce our terms, and meet legal obligations.

Health Connect and Health Information

Use of information received from Health Connect will comply with the Google Play Health permissions requirements, including applicable limited-use and purpose-limitation requirements. We access step-count information only to provide and improve the user-facing activity-tracking, synchronization, progress, and leaderboard features described in this Policy.

We do not sell Health Connect information. We do not transfer it to data brokers or advertising platforms, and we do not use it to serve personalized or interest-based advertising, assess credit, insurance, or employment eligibility, or for unrelated marketing. Step totals are displayed to friends or in a leaderboard only when you choose to participate in the relevant social feature.

You can grant or revoke Health Connect permission through Footstep Champ or the Android Health Connect settings. Revoking permission stops future access but does not automatically delete information that was previously synchronized to your Footstep Champ account. To delete previously synchronized copies, use the account or data-deletion options described below.

How Information Is Stored

Step and activity information may be processed locally on your device. When you enable cloud synchronization, account backup, friends, or leaderboard features, relevant information is also stored in our Firebase-backed systems. Information held in Android Health Connect remains under Health Connect controls; deleting Footstep Champ or your Footstep Champ account does not itself delete source records held in Health Connect or records created by other apps.

Uninstalling the App or clearing its local storage removes locally held Footstep Champ information from that device, subject to Android behaviour, but does not automatically delete your account or server-synchronized information. Use Delete Account or the web deletion process to remove server-held account information.

How We Share Information

We do not sell your personal or health information. We disclose information only as described below:

• Google Firebase. We use Firebase Authentication and Cloud Firestore for sign-in, account management, cloud storage, synchronization, and related backend functions.
• Google Analytics for Firebase and Firebase Crashlytics. These services process analytics, crash, performance, device, and diagnostic information to help us understand and improve the App. We do not send Health Connect step records to these services for advertising.
• Google AdMob. AdMob processes advertising and device-related information to deliver, measure, and protect ads. We do not provide Health Connect information to AdMob and do not allow it to be used for ad targeting.
• Friends and other users. Your username, profile picture, activity totals, ranking, and related information may be visible to the friends or leaderboard audience you select when you voluntarily use social features.
• Service providers. Vendors acting on our behalf may process information only to provide hosting, security, support, analytics, or other contracted services and are subject to appropriate confidentiality and security obligations.
• Legal and safety reasons. We may disclose information when reasonably necessary to comply with law or valid legal process, protect users or the public, investigate fraud or security incidents, or establish and defend legal claims.
• Business transfers. If TechsaCare is involved in a merger, acquisition, financing, restructuring, or sale of assets, information may be transferred as part of that transaction, subject to applicable law and notice requirements.

Google processes information under its own terms and privacy practices. You can review the Google Privacy Policy at https://policies.google.com/privacy.

Data Retention

• Account and profile information. Retained while your account is active. After a valid account-deletion request, it is deleted from our active systems within 30 days.
• Cloud-synchronized activity and Health Connect copies. Retained while your account is active or while synchronization, backup, friends, or leaderboard features are being provided. These server-held copies are deleted from active systems within 30 days after account deletion or a valid data-deletion request.
• Friends and leaderboard information. Retained while the relevant feature and account remain active. Associated friend relationships, leaderboard records, and profile information are removed or de-associated from active systems within 30 days after account deletion.
• Analytics and diagnostic information. Retained for up to 14 months and then deleted or aggregated/de-identified, unless a shorter period is required by law or configured for a particular service.
• Backups. Information deleted from active systems may remain in encrypted, access-restricted backups for up to 90 days before being automatically overwritten or permanently deleted. Backup copies are not used for ordinary business purposes and will not be restored except for disaster recovery, security, or legal necessity.
• Support, security, and legal records. We retain these records only as long as reasonably necessary to resolve the request, prevent fraud or abuse, comply with law, or establish and defend legal claims. When the applicable purpose ends, the information is deleted or de-identified.

Information that has been irreversibly aggregated or de-identified so that it can no longer reasonably identify or be linked to you may be retained for statistical, security, and service-improvement purposes.

Account and Data Deletion

You can permanently delete your Footstep Champ account and associated server-held information using the Delete Account option inside the App. You may also submit a deletion request through the external account-deletion webpage:

https://mobile.techsacare.com/iChumsPeriodTracker/DeleteUserAccount

You may also email [email protected]. We may need to verify that the request comes from the account owner. Account deletion is permanent and is not the same as temporarily signing out, disabling synchronization, or uninstalling the App.

Following a valid request, we delete the account and associated personal, profile, synchronized activity, friend, and leaderboard information from active systems within 30 days. Residual copies may remain in protected backups for up to 90 days as described above. Data that must be retained for a legal, security, fraud-prevention, or dispute-resolution reason will be restricted to that purpose and deleted when the obligation ends.

To delete source health records stored in Android Health Connect, use the Health Connect data controls in Android settings. Deleting Health Connect source records does not automatically delete copies previously synchronized to Footstep Champ; use the Footstep Champ deletion methods above for those copies.

Your Choices and Rights

• Access and correction. Review or update available account and profile information through the App, or contact us for assistance.
• Health permission. Grant or revoke Footstep Champ’s Health Connect access through the App or Android Health Connect settings.
• Cloud and social features. Choose whether to use cloud synchronization, backup, friends, and leaderboard features, subject to the controls available in the App.
• Advertising controls. Manage advertising choices, reset or delete the Android advertising ID, and control ad personalization through applicable Android and Google settings. Where legally required, consent choices are presented through the App.
• Deletion. Delete your account and associated information through the in-app or external process described above.

Depending on where you live, you may have additional rights, such as requesting access, correction, portability, restriction, objection, or deletion of personal information. Contact us to exercise an applicable right. We may verify your identity before completing the request.

Security

We use reasonable technical and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure. These safeguards include encryption in transit using HTTPS/TLS, encryption at rest for server-held personal and health information, authenticated access, role-based and least-privilege access controls, restricted backup access, monitoring, and secure development practices.

No storage or transmission method is completely secure. Although we work to protect information, we cannot guarantee absolute security. If we identify a security incident affecting your information, we will respond and provide notice as required by applicable law.

International Processing

TechsaCare and its service providers may process information in countries other than the country where you live. Where required, we use appropriate safeguards for international transfers and require service providers to protect information consistently with this Policy and applicable law.

Children’s Privacy

Footstep Champ is not directed to children under 13, and we do not knowingly collect personal or health information from children under 13. If we learn that such information has been collected without appropriate authorization, we will take reasonable steps to delete it. A parent or guardian may contact us at [email protected].

Third-Party Links and Services

The App may contain links to third-party websites or services that we do not control. Their privacy practices are governed by their own policies. This Policy applies only to information handled by or on behalf of Footstep Champ, except where this Policy expressly describes a third-party service used within the App.

Changes to This Policy

We may update this Policy to reflect changes to the App, our practices, third-party services, or applicable requirements. We will post the revised Policy at a publicly accessible URL and update the “Last updated” date. Where required, we will provide additional notice or request consent before a material change takes effect.

Contact Us

Developer and data controller: TECHSACARE PTE LTD.

Privacy and support email: [email protected]

Website: https://techsacare.com